The short version

You use this app to book classes at LAUREN SCHRAMM FITNESS LLC. Classes are paid for when you book. If you cancel at least 12 hours before the class starts you get a full refund; if you cancel later than that you can still cancel, but there is no refund. That rule is the same for everyone and the app tells you which side of it you are on before you confirm.

Booking and payment

  • Prices are set in the studio's scheduling system and shown in the app before you pay. The price you see at the moment you book is the price you pay.

  • Payment is taken per class, by card or Apple Pay, through Stripe.

  • Members book classes at no charge. Membership is granted by the studio.

  • Discount codes apply only where valid, and only one applies per booking.

  • A booking is confirmed when the app says it is confirmed and the class appears in My Classes. If anything fails in between, you are not charged.

Cancellations and refunds

  • 12 or more hours before the class starts: cancel in the app and receive a full refund to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.

  • Less than 12 hours before: you can still cancel, and doing so frees the space for someone else, but the class is not refunded.

  • Once a class has started it can no longer be cancelled in the app.

  • If the studio cancels a class, you are not charged, or you are refunded in full. Contact the studio if that does not happen.

Your account

  • You need a working mobile number, a name and an email address. The name and email are passed to the studio's scheduling system, which needs them to create the appointment.

  • One account per person. Do not share your account or your sign-in codes.

  • You can delete your account at any time in Profile & Settings. Deleting it cancels your upcoming classes under the ordinary cancellation policy above.

In the studio

Turn up on time. Follow the studio's instructions and its posted rules. The studio may refuse entry or cancel a booking where someone's behavior puts other people at risk, and may remove access to the app for the same reason.

Health

Exercise carries risk. You are responsible for deciding whether a class is appropriate for you, and for telling the instructor about anything that affects your ability to take part safely. If you are unsure, speak to a doctor first. Nothing in the app is medical advice.

The app itself

We try to keep the app working and accurate, but we do not promise it will be available without interruption. Class times, prices and availability come from the studio's scheduling system and can change. To the extent the law allows, we are not liable for indirect or consequential losses arising from using the app. Nothing here limits liability that cannot legally be limited — including for death or personal injury caused by negligence.

Changes to these terms

We may update these terms. If a change matters, we will say so in the app before it takes effect. Continuing to use the app after that means you accept the change.

Contact

LAUREN SCHRAMM FITNESS LLC, 275 S 5th Street, Floor 5, Brooklyn, NY 11211 — lauren@themvmt.co.


These terms are governed by the laws of the State of New York.